Need a roofing service Austin? HD Roofing and Repairs is the best roofing service Austin has to offer. Our company appreciates each and every one of our customers. We consider it an honor and privilege to be able to interact and work with Austin homeowners on a daily basis. Call us to receive an estimate. Read more below if you are interested in finding out more about our roofing company or the roofing process.
The Customer Experience
We have spent the last twenty years improving the processes we use within our company. One of the areas in which we pay the closest attention to is our customers’ experience. Our roofing service is continuously looking for ways to improve a customer’s experience with our company. You are the most important part of our business. If we were unable to satisfy our customers, we would not be the company we are today. You will find that we not only care about the quality of our service, but we are also professional and personable. There are a lot of skilled roofers in Austin. Unfortunately, not all of them are able to effectively communicate in a professional and respectful manner. HD Roofing and Repairs makes sure that the individuals within our company are great with people. Your experience with our company is the most important thing to us. Our roofing company follows up with each and every customer after the job is completed to ensure they are completely satisfied.
The Roofing Process
The first step in every roofing project is the call you place to our company. We are a small and local roofing service in Austin. Therefore, you will likely be speaking directly to the owner. If not the owner, you will be speaking with one of the highly qualified project managers within our company. Our company will then schedule a time to come out and give you an estimate.
First, a trusted member of our roofing crew will come to your property. We will then inspect the condition of your roof. Once we have inspected the roof we will relay our finding to you. Then we will be able to give you an estimate. There are different types of roof damage and therefore different types of documentation. For example, if you are filing a claim with your insurance for storm damage, you will need to have the storm damage carefully documented. If you are paying for a full re roof out of pocket there will be less of a need for the documentation. Most homeowners want to have an assessment to see if the roof can be repaired before attempting to have it replaced. We will work with you to make sure the condition of the roof is carefully documented.
We will then schedule a time that is best for you so we can come out and start the project. Our project managers will make sure that we start on time (weather permitting). If there is an issue that will delay the project, we will let you know and stay in close communication with you.
Our roofing team will them come out to your home and complete the roofing job. Our roofers are extremely experienced. They will remain professional, on task, and will work quickly too. From the time the first shingle is torn off, to the time the last nail is picked up, our roofers will make sure every task is completed to your satisfaction.
Once your roof job is completed, we will follow up with you. We like to make sure we have answered any lingering questions you may have about your new roof. If there are any issues you have with the work we have performed, we want to address those concerns too. HD Roofing and Repairs wants to be your roofing service Austin, not just on this roofing project but the next one too.
We look forward to working with you.
Call (512) 458-6800 for your Free Estimate.